For over 40 years, Robertson Electric has offered the very best in customer service and quality products to the Charlottesville community. When companies go out of their way to satisfy customers and provide excellent work, the word spreads quickly. Below are just a few of the many testimonials and thank you letters to Robertson Electric written by satisfied customers:
A year ago I used Robertson Electric as I had problems with an outlet and they replaced it. They were very considerate. When they come to the door of the house they cover their shoes so that they don’t track in dirt into the house. They were very polite. They were very nice. I have not had any problems with the outlet after that. They were here for an hour. They also had to go out and buy something. I chose them as they were recommended on Angie’s List. I will use them again.
I use Robertson Electric to check my a/c units twice a year. I bought my units from them. My daughter also bought her unit from them. I would recommend them. They always wear paper boots before they come into the house, which is nice. They also check to make sure that my animals don’t get outside, which is nice.
I used the services of Robertson Electric to install a sensor, in July, 2011. They were prompt, very helpful and they were very knowledgeable. They wore booties when they came inside; so that they do not dirty the floor and were very professional. They were punctual and were very friendly. They were really nice and went out of their way to be helpful. I will continue to use them in the future.
I used the services of Robertson Electric for some plumbing work, about a month ago. They are fair, professional, knowledgeable in their service and very reasonable. I will use them again in the future.
I use Robertson Electric for everything. The last time around, I used them to service my heating system in the winter. I have an annual contract with them, and I pay them a certain amount a year for the service. They may not be cheap, but they are extremely reliable, which is what I was looking for. They are extremely clean and neat. The ladies in the office are very nice and responsive. They are a pretty big company. They are excellent and I am very happy with them. I would use them again in the future.
Robertson did some repair work on our original Heat pump several years ago and we then had them install a new HVAC system about four years ago. Since then, we have had an annual contract with them for twice-yearly servicing of the system. In addition, we had them install a new high efficiency water heater in early 2011. They amount spent represents our total payments to Robertson over a period of several years. Robertson has always performed excellent work. Installation of both the HVAC system and the water heater presented some challenges that the company dealt with in a professional and helpful way. They are always careful not to do any damage or make a mess and their post-work cleanup is excellent. Their technicians are always son time, professional, and courteous. There may be companies in the area with lower prices buy you get what you pay for. We will continue to use Robertson for our electrical, HVAC, or plumbing work.
I had a big family gathering for Christmas and our water went out. The service technician was kind enough to come out at 9 PM and fixed us up. I am so thankful to him and to Robertson Electric for coming out to help us. Robertson Electric came through for us again.
We had been hearing a tapping noise in our pipes whenever water was flowing. The county told us this was caused by a leak in our water line. Your service technician, came to our house to check on the noise. In a very short time, he determined that the noise actually originated from the meter. He explained this to the water department on his phone. They replaced the meter and the noise is gone.
I just wanted to tell you how pleased we were with his professionalism, technical knowledge and his friendly manner.
William L. and Susan Bishop
I wanted to drop you a note to let you know that the men you sent to install our new air-conditioning system were the most professional, patient and hard working men I could have had working in my house. They took great care to make sure that the locations of all the vents, returns and ductwork were as unobtrusive as possible and I want them to know how much we appreciated all of their efforts.
Dr. and Mrs. Don Timberlake
I am writing to compliment you on the excellence of the work done by your people at Robertson Electric. They were highly professional, very thorough, very careful and very personable. It was a pleasure to have them work here. I particularly enjoyed my interactions with the technician, a nice guy who knows his stuff.
Michael F. Rein, MD, FACP
Too often we her criticism and not enough good things when someone does a fine job and lives up to their word of fixing problems.
We want to thank you so much for installing our new AC system. The courtesy and care of your people, not only during the initial work but also fixing the problems that resulted from a faulty manufacturer’s switch. We can wholeheartedly endorse your company to anyone.
Jim and Betty Blankenbaker
We would like to thank Robertson Electric for the outstanding job done replacing the aging heating and air conditioning systems for our duplex with two new heat pump systems. We had dreaded the day that we would have to tackle this project, but Robertson Electric employees took all that anxiety away throughout the entire process.
We owe a special thanks to the installation technicians for the time, energy and effort they extended to install the systems in a timely manner to fit around our “lives” and all the clutter in our basements. These guys are the greatest,
And what a difference we have already noticed in the efficiency of the new systems! The heat pumps are soooo quiet compared to our old “dinosaurs.” We look forward to many years of benefiting from our investment. We want you to know how pleased we are and to say “Thanks So Much!”
Emily Easter and Joe Gabriel